excl VAT
9. Return and exchange of goods
9.1. Deficiencies of sold goods are eliminated, low-quality goods are replaced and returned in accordance with the Minister of Economy's 2001 June 29 by order no. 217 “On Approval of the Rules for Return and Exchange of Items” approved by the Rules for Return and Exchange of Items.
9.2. 9.1. The Buyer may exercise the right provided for in Clause 4.6 of the Rules within 3 (three) days from the date of delivery of the goods to him, informing the Seller thereof. in accordance with the procedure laid down in 9.3. When returning the goods to the Buyer, the returned goods must be in the original neat packaging, undamaged by the Buyer, unused, without losing the appearance of the goods (undamaged labels, torn protective films, etc.), the returned goods must be in the same configuration as received by the Buyer. When returning the product, it is necessary to present the document of purchase, warranty card (if it was issued).
9.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not follow the procedure for returning the goods set out in these rules.
9.5. The Buyer can deliver the returned goods to the e-mail address provided. in the "Contacts" section of the store on working days from 08.00 to 17.00. In the event that the goods are returned in accordance with 4.6. the right provided for in paragraph, the Buyer shall bear the cost of returning the goods. When the received wrong product and / or defective product is returned, the Seller undertakes to pick up such goods and replace them with similar suitable goods. In the event that the Seller does not have similar goods, he shall return to the Buyer the money paid for the goods.
9.6. Return and exchange of goods shall be carried out in accordance with the 2001 Order of the Minister of Economy. June 29 by order no. 217 “Return and Exchange Rules” approved by the Minister of Economy. August 17 by order no. 258 approved "Rules for the sale of goods and provision of services when contracts are concluded by means of communication". When the reason for returning the product is the wrong quality, we undertake to replace the product of the wrong quality with a product of the right quality at our own expense. Return of goods of appropriate quality is possible only in 2001. August 17th. by order no. 258 approved in accordance with the procedure established by the Rules for the Sale of Goods and Provision of Services when Contracts Are Used by Means of Communication. In this case, the cost of returning the goods is paid by you, the Buyer.
9.7 Elements of small architecture, street furniture are not changed or returned. Also some items of gastro equipment.
